Job Description

Gorgeous, and going places

We are seeking a highly organized, customer-focused, and energetic Salon Coordinator/Manager to oversee the daily operations of our salon. This individual will be the face of our business, responsible for delivering exceptional customer service, managing staff schedules, maintaining inventory, and ensuring a seamless client experience.

Key Responsibilities

• Greet and check in clients with professionalism and warmth
• Manage appointment bookings via phone, email, and online system
• Handle client concerns or complaints with diplomacy and efficiency
• Promote retail products and upsell services when appropriate
• Create and manage staff schedules, ensuring proper coverage
• Assist with on boarding, training, and mentoring team members
• Conduct regular team meetings to communicate updates, goals, and feedback
• Support a positive team culture and address interpersonal issues as needed
• Maintain daily cash register and reconcile end-of-day transactions
• Manage client records and ensure confidentiality
• Oversee payroll submissions and staff timekeeping
• Assist in budgeting, cost control, and achieving revenue targets
• Monitor inventory levels for products and supplies
• Place orders with vendors and manage deliveries
• Conduct regular stock checks and ensure storage areas are organized
• Assist with salon promotions, events, and marketing campaigns
• Manage social media accounts (optional depending on role scope)
• Track client satisfaction and encourage return visits and referrals

Qualifications

• High school diploma or equivalent; college education preferred
• Minimum 2 years of experience in a salon, spa, or hospitality environment
• Previous experience in a supervisory or management role is highly desirable
• Proficiency with salon software (e.g., Mindbody, Vagaro, or similar)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• A passion for beauty, wellness, and delivering high-quality service

Work Environment & Schedule

• Fast-paced salon environment with frequent client interaction
• Must be available to work evenings, weekends, and holidays as needed
• Physical requirements include standing, walking, and occasional lifting

Compensation & Benefits

• Competitive hourly wage or salary (based on experience)
• Commission or bonus opportunities
• Employee discounts on services and retail products
• Paid time off and other benefits (if applicable)

If you are passionate about beauty, love delivering excellent customer service, and are a team player, join the Blo family* and have a career you can be proud of!

*Each Blo Blow Dry Bar location is independently owned and operated by a Franchisee. You are completing this application to be considered for employment by the Franchisee. Blo Blow Dry Bar Inc. is not the employer. All inquiries about employment at an independently owned and operated Blo location should be made directly to the Franchisee.

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