Job Description

Job Description

Job Description

Position Summary

This position provides administrative and technical support to the County Building Department, with an emphasis on plan review intake, coordination, and preliminary review of construction documents. The role serves as a key liaison between applicants, contractors, and reviewing staff, ensuring that submittals meet established requirements and move efficiently through the review process. This position plays a key role in ensuring efficient permit processing and supporting safe, compliant development within the County. The ideal candidate is detail-oriented, customer-focused, and comfortable working with technical documents and regulatory processes.

Essential Duties and Responsibilities

Administrative & Customer Service

• Provide front desk and customer service support in person, by phone, and via email
• Receive and process building permit applications and related documents
• Maintain accurate records, files, and databases (electronic and paper)
• Schedule inspections, meetings, and appointments
• Prepare correspondence, reports, and departmental documents
• Process payments, fees, and receipts in accordance with County policies
• Serve as the primary point of contact for applicants, contractors, and the public regarding permits and plan review processes
• Guide submittal requirements, application procedures, and timelines
• Receive, process, and track permit applications and associated documentation
• Maintain accurate records in permitting and document management systems
• Schedule inspections, meetings, and plan review activities
• Process fees, issue receipts, and assist with permit issuance

Plan Review Coordination

• Review submitted applications for completeness and compliance with submittal requirements
• Log, route, and track plans through the review process
• Coordinate plan review activities between departments
• Assist applicants with basic plan review requirements, procedures, and timelines
• Monitor review deadlines and follow up with staff and applicants as needed
• Issue permits upon approval and ensure all conditions are met

Technical Support

• Assist with basic interpretation of building permit requirements, codes, and regulations
• Utilize permitting and document management software systems
• Maintain plan review logs and status reports
• Support inspectors and plan reviewers with administrative tasks
• Assist applicants in understanding basic building code requirements, submittal standards, and common corrections
• Review resubmittals to confirm corrections have been addressed prior to routing
• Generate and distribute plan review comment letters and approval documentation
• Ensure all required approvals, conditions, and fees are satisfied prior to permit issuance

Regulatory & Compliance Support

• Maintain familiarity with:
  • International Building Codes (IBC/IRC)
  • Local building codes, amendments, and ordinances
  • County permitting procedures and policies
• Ensure applications comply with:
  • Zoning and land use requirements
  • Permit prerequisites and documentation standards
• Maintain accurate records for compliance, reporting, and audits

Knowledge, Skills, and Abilities

• Working knowledge of building permit processes and plan review workflows
• Familiarity with construction documents and terminology
• Basic understanding of building codes and regulatory requirements
• Strong attention to detail and ability to identify incomplete or non-compliant submittals
• Ability to interpret technical documents at a general, non-engineering level
• Excellent organizational and multitasking skills
• Strong customer service and communication abilities
• Proficiency in Microsoft Office and permitting/database systems

Minimum Qualifications

• High school diploma or GED required
• Minimum of 2–3 years of administrative experience, preferably in:
  • Building department
  • Planning/zoning
  • Construction or related field
• Experience with permit processing, plan intake, or development review coordination preferred

Preferred Qualifications

• Associate’s degree in business, public administration, construction management, or related field
• Experience working in a municipal or county building department
• Familiarity with electronic plan review systems
• Basic knowledge of zoning, land use, and development processes

Licenses and Certifications

• ICC Permit Technician Certification (required within 12–24 months)
• Valid driver’s license (if required)

Working Conditions

• Primarily an office environment with frequent public interaction
• Occasional lifting (up to 25 lbs)

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