Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Then the Bilingual (Spanish) Receptionist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
As Receptionist, you will provide clerical and administrative support to the staff and customers. You will also answer telephones, greet and assist customers, enter data and perform other general office duties.
Sign in customers on electronic sign in sheet and assess reason for customer visit, and provide resources and next steps, including directing to the appropriate team member or area
Perform data entry of customer information into a database and all other data entry as required
Oversee office and customer flow by developing plans for on-site events, answering telephones, maintaining office calendar in Microsoft Outlook, managing Center email account, disbursing mail, typing meeting notes, ordering office supplies, etc.
Maintain knowledge of employment opportunities and training programs available to make accurate assessments and next steps
Utilize electronic sign in sheets and organize customer traffic flow
Print Center Recruitment Calendar and Workshop Calendar
Understand and be trained in career development services, and facilitate career development activities as needed: hosting and coordinating virtual events, workshops, and orientation
Conduct customer outreach for follow-up, invite to appointments and confirming employment status
Schedule customers for workshops as needed
Manage inventory for technology and PPE related items, refill copy machines, toner, and printer paper
Maintain working knowledge of all staff and office-related functions and processes
Perform other opportunities as available
Bilingual Spanish required
Associate's Degree required
Ability to converse with a wide range of professionals and demonstrate a positive professional attitude to provide exceptional customer service
Experienced in answering telephones in a courteous, efficient, and professional manner
Excellent interpersonal skills
Strong ability to multi-task and manage multiple deadlines
Knowledge of various types of office equipment and Microsoft Office applications
Experience in high volume data entry, with accuracy
Willingness to learn, and take initiative
Previous office experience required
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
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