Job Description

Who We Are Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit What We Do This role is a training-first position focused on educating and developing title agents, Realtors, and internal partners at all levels of industry knowledge. The Trainer designs and delivers impactful learning experiences that strengthen understanding of title, settlement, and real estate concepts and improve real-world performance. Underwriting experience is not required for this role. However, candidates with title underwriting experience are highly valued and may contribute additional expertise by supporting underwriting-related training and advanced instructional content. The ideal candidate is an engaging educator who can translate complex concepts into clear, practical guidance and build credibility with learners across the real estate ecosystem. What You’ll Do: Training & Education (Primary Focus) Design, develop, and deliver training programs for title agents, Realtors, and internal staff, from introductory to advanced levels Facilitate training through in-person, virtual, group, and one-on-one formats Partner with business leaders to identify learning needs and align training solutions with business goals Present complex real estate, title, and settlement concepts in a clear, practical, and engaging manner Evaluate training effectiveness using learner feedback, performance outcomes, and training metrics Continuously improve and standardize training content to ensure consistency and scalability Serve as a trusted educator and mentor, helping learners apply training in real transaction scenarios Travel as needed to deliver training to remote or regional audiences Underwriting Expertise & Instruction (When Applicable) For candidates with underwriting experience, contribute underwriting subject-matter expertise to training programs Educate learners on underwriting standards, guidelines, and risk considerations related to title insurance Support advanced or escalated training discussions involving underwriting concepts and real estate law Assist in developing underwriting-related training materials in alignment with company standards What You’ll Bring: Required Qualifications Demonstrated experience in training, teaching, coaching, or educating professionals Strong knowledge of the real estate, title, settlement, or mortgage industry Ability to teach and engage audiences with varying levels of experience Excellent presentation, facilitation, and communication skills Strong organizational, analytical, and project management skills Self-motivated, collaborative, and adaptable Proficient in Microsoft Word, Excel, and PowerPoint Preferred Qualifications Title underwriting experience Familiarity with underwriting standards, guidelines, and real estate law Experience delivering technical or compliance-related training Bachelor’s degree or equivalent combination of education and experience What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. #J-18808-Ljbffr

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