Service Writer Job at LandPro Equipment LLC, Springville, NY

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  • LandPro Equipment LLC
  • Springville, NY

Job Description

Competitive Pay, Close to Home, Easy Application Process - Apply Today Position Specifics: Department: Service Reports To: Service Manager or Location Manager Supervises: None Compensation & Benefits: Extremely Competitive Wages Paid Time Off Health Benefits Employee Discount 401k and more $40,000-$50,000/year based on experience Purpose: Manages the flow of work through the Service Department from customer interaction through repair completion and invoicing. Assists the Service Manager in maintaining accurate and on-time reports and records relative to the Service Department’s operation within the dealership. Responsibilities: Fields internal and external customer inquiries to the Service Department Open work orders as directed by the Service Manager/Shop Foreman and manage the work order cycle process until they are closed and invoiced Monitor and maintain Service Productivity and Attendance Report for accuracy and weekly payroll processing Maintain the service library with current information (e.g. files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Utilize Modern to assist with scheduling and communication with customers Maintain Service Department filing and records Knowledge of DSi and may be responsible for assisting in DSi for transportation Update customer profiles regarding equipment, hours, or other information from the customer work orders Responsible for other duties as assigned by your manager Compensation details: 40000-50000 Yearly Salary PI8a26546ca79a-25448-40025205

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