Job Description

Your future role at a glance 

Location: Tulsa, OK

Facility: Ascension St. John's Medical Center

Department/Specialty: Total Quality Management

Schedule: Monday-Friday, 8am-430p

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program , counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you’ll make an impact in this role

• Reduce Readmissions: Oversee 90-day post-discharge monitoring using "teach-back" methods to ensure patients understand their discharge instructions and avoid unnecessary emergency visits and readmissions.
• Streamline Transitions: Eliminate barriers to care by scheduling follow-up appointments, arranging transportation, and ensuring patients have timely access to community resources.
• Enhance Patient Experience & Safety: Educate patients and families about medication management and symptom monitoring, empowering them to manage conditions at home and fostering trust in the healthcare system.
• Promote Cost Efficiency: Ensure timely and appropriate follow-up care to reduce avoidable hospital usage and overall healthcare costs.
• Coordinate Multidisciplinary Care: Serve as a central communication hub between healthcare providers to maintain consistent care plans.

What minimum requirements you’ll need

Licensure / Certification / Registration:

• Licensed Registered Nurse obtained prior to hire date or job transfer date required.
• Registered Nurse credentialed from the Oklahoma Board of Nursing required.
• BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

• Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.

What additional preferences we're seeking

• Experience as an RN Care Manager, RN Hospice, RN Home Health, RN Patient Navigator, or a combination of these.
• Empathy & Compassion: Capable of offering support during challenging transitions.
• Strong Communication: Excellent at explaining information verbally and in writing, helping patients and coordinating with teams.
• Critical Thinking: Ability to identify and solve obstacles to patient care.
• Tech Savvy: Proficient with Electronic Health Records (EHR) and other platforms
• Knowledge: Familiarity with healthcare systems, insurance plans (like Medicare/Medicaid), and community resources.
• This position does require travel throughout NE OK 30% 

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

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