Job Description
Position Information Position Information
Working Title Passport Agent
Department Passport Office-10100
Requisition Number S_260158
Posting Open Date 03/03/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) 04/17/2026
Posting Close Date Open Until Filled Yes
Description of Work The passport agent will oversee and execute the passport application process and ensure all materials and documents needed to process the application are correctly submitted. The agent works independently screening evidence of U.S. Citizenship, recording application identification documentation, collecting and forwarding required passport fees and securing all personal identity information along with federal documents. Greeting applicants/customers, directing customers to desired service areas, assisting walk-in applicants using a computer based scheduling software and other duties as assigned.
As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See .
Minimum Required Qualifications Associate's degree in business administration or related field plus minimum 2 years of clerical/office experience or related field required; equivalent education/experience considered. Must have basic level computer proficiency with the ability to use email and internet, word processing and spreadsheet software, maintain digital files, and cash handling experience. Must be able to demonstrate excellent customer service and communication skills along with the ability to work in a fast-paced environment requiring a high level of multi-tasking. Ability to work under pressure and unsupervised required. Ability to obtain Passport Acceptance Agent Certification within one week of start date.
Preferred Qualifications Bachelor's degree in Business Administration or a related field preferred. Passport experience preferred. Passport Acceptance Agent Certification previously obtained desirable.
Pre-Placement Driving Record Review Required No
Physical Required No
Commercial Driver's License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. No
Criminal History Background Check Required Yes
Posted Salary Salary commensurate with education and experience
How to Apply Click on "Apply to this Job". You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact Lorri Benamor
lorri.benamor@unl.edu
Job Category (old) Office/Service
Job Type Full-Time
Alternate Work Schedule (if other than 8-5) Work Location (City, State) Lincoln, NE
Position funded by grant or other form of temporary funding? No
If Temporary, indicate end date Planned Hire Date: Appointment End Date
Job Tags
Full time, Temporary work, Work at office