Job Description

Job Description

Job Description

POSITION SUMMARY

A medical care manager (MCM) provides care management services for the HIV patient population. Care management services include direct patient interaction and indirect patient assistance, education, and care team documentation. MCMs increase access to care, ensure effective care coordination, and improve outcomes for the HIV/AIDS patient population.

KEY RESPONSIBILITIES

Know current Ryan White (RW) eligibility criteria

Obtain/maintain required RW documents in assigned patients’ charts

Assess the medical/social needs of patients by completing psychosocial assessments

Make necessary referrals according to psychosocial assessment results

Take initiative in creating client-centered care plans

Follow through with care plans every 6 months to document referral outcomes

Manage time efficiently enough to both meet with scheduled patients and complete necessary visit documentation/data

Accurately/precisely enters information into the electronic health record and CAREWare systems according to grant reporting needs

Works cooperatively with medical providers, early intervention specialists, external support agencies, and other MCMs

Effectively and patiently works with patients

Attends local/state planning meetings and training programs as advised by supervisor

Performs other duties as required

POSITION REQUIREMENTS

Education: minimum bachelor’s degree in social work (or related field)

Experience: minimum 1 year in social work or care management; minimum 1 year working with persons diagnosed with HIV/AIDS

Skills/abilities: proficiency in computer use, keyboarding, and Microsoft Windows/Office programs

Mental capacity:

LEVEL2=requires intermittent high concentration and normal attention; generally, once learned, job tasks still require attention to recurring variables

Physical capacity:

Sitting 80%, Standing 10%, and Walking 10% of time

Lifting, pushing, or pulling 15% of time; max 25lbs of equipment, paper, or other materials

Machines/equipment (hand/eye coordination):

Computer--80% of time (normal)

Phone--10% of time (normal)

Copier--5% of time (normal)

Other typical office equipment--5% of time (normal)

On-the-job travel:

15% of time traveling, excluding regular commute to primary location(s)

WORKING CONDITIONS

Healthcare clinic setting with frequent exporsure to contagious patients, possible exposure to infectious diseases (bloodborne and airborne), and proxy risk from biohazard waste and equipment; required universal precautions and attention to privacy; recommended attention to prevent repetitive use injuries. Home visits to urban neighborhoods may include exposure to varying cultures, socioeconomic levels, and weather conditions.

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