Do you love helping people look and feel their best? Do you find joy in picking out the perfect pair of glasses or guiding someone toward a style that fits their personality? If so, you might be a great fit for our optical team.
In this role, you are more than an optician. You are a trusted guide who helps patients see clearly and feel confident in what they wear. You will bring doctor recommendations to life by explaining lens options in a way that makes sense, while also creating an enjoyable and welcoming shopping experience. From selecting frames that match a patient's lifestyle to building genuine, lasting relationships, your impact goes far beyond sales.
You will also play a key role behind the scenes. From managing inventory and maintaining eye-catching displays to handling insurance details and preparing lab orders, this position blends creativity with organization. It is perfect for someone who enjoys both people-focused interactions and detail-driven tasks.
Location: Greenwood, IN (Armstrong Optometry)
Wage: $16.00 (wage based on skills, knowledge, and experience)
What we offer:
What you will do:
-Guide patients through selecting eyewear that fits their prescription, lifestyle, and personal style
-Explain lens options and help patients make confident, informed decisions
-Calculate insurance co-pays and review eligibility
-Enter and track orders to ensure timely delivery
-Receive and verify eyewear orders, notify patients, and schedule pick-ups
-Follow up with patients to ensure they are adjusting well to their eyewear or contacts
-Perform adjustments and minor repairs as needed
-Address and resolve patient concerns with care and professionalism
-Maintain inventory and keep retail areas organized and well stocked
-Create and refresh merchandise displays to keep the space engaging
-Support patient flow and communicate any delays clearly
-Assist with additional responsibilities as directed by leadership and providers
What you bring:
-High school diploma or equivalent
-Retail or sales experience preferred
-Previous optician experience is a plus
-Strong communication skills and a genuine interest in helping others
Work environment:
This is primarily a seated role that involves regular communication with patients. Attention to detail and visual accuracy are important to ensure quality and precision in all aspects of the job.
Qualifications:
Preferred: Previous medical office experience is beneficial. No optical experience required, will train! High-level customer service is required for this role.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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