Job Description

Floor Coverings International

Floor Coverings International is the #1 flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8-star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun – we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.

Position Overview

As a Flooring Installer, you are the front line of the Floor Coverings International team, executing on our quality and craftsmanship at each job. Our installation teams leave the lasting impression that determines our success. We respect the customer and their home, we deliver what we promise and we clean up. This leads to our customers giving us an average 5-star rating contributing in turn to strong referral business.

Position Starts

Position starts in a contract to hire capacity with ability to move to W2 employee status with proven performance, if desired but not required.

Job Details & Perks

• Paid the week of completion of job
• Small company with demonstrated high value for both employees and customers
• Clean and professional work environment including access to pre-staging areas

Key Responsibilities

• Understanding the scope of work of the project before you get there and familiarize yourself with the project
• Prep and install the flooring in steps according to company's procedures with high attention to detail and care
• Keep vehicle and tools organized, clean and maintain a safe work environment
• Interact with customers in a friendly and polite manner, must be trustworthy and comfortable in a customer's home
• Ensure high quality company standards are met every time, including customer satisfaction
• Effective and proactive communication is a must

Required Qualifications

• 5+ years in flooring installation
• Valid driver's license, valid vehicle insurance, functioning vehicle and maintain satisfactory driving record
• At all times, every jobsite requires at least one person who can read, write and communicate in English
• Authorized to work in the US and able to pass a background check
• Contractor registration and Certificate of Insurance (including Workers' Compensation)
• The position requires repetitive crouching, squatting, standing and lifting of up to 75lbs
• This position travels to various work locations throughout the week primarily in the Southeastern Massachusetts area

Desired Qualifications

• Prior customer service experience
• Expertise across all material types preferred - carpet, hardwood, LVP, tile, sheet vinyl, laminate, sanding, refinishing, etc.
• Desire for future career development opportunities beyond installation (e.g. install team lead, production coordination, sales)
• Current engagement within the community (e.g. volunteerism, events, networks)

Work Type and Compensation

• Independent Contractor (1099) - Competitive pay per job by square footage weekly at time of job completion
• Opportunity to transfer in future to W2 employee if desired and with proven performance. W2 Employees experience a base salary with workload caps, eligibility for shared success incentives and company benefits and paid time off

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