Job Description

Join to apply for the Call Center Representative - Part Time role at St. Joseph's Health 2 days ago Be among the first 25 applicants Join to apply for the Call Center Representative - Part Time role at St. Joseph's Health Employment Type Full time Shift Rotating Shift Description Full Time - Hours will vary. Business hours are 7 days a week from 5:30am - 7pm. Opportunity to work from home one day a week once fully trained. POSITION PURPOSE Under the supervision of the Nutritional Services Patient Services Coordinator. Facilitates patients’ food requests using the computer system. Processes paperwork for area per established procedures. Essential Functions Remains professional and follows through with patient, nurse, RD or Coordinator for all phone calls as needed Reviews patient listing, checks special services, diet orders, LDA’s and preferences; makes adjustments to patients’ files as needed Generates meal tallies and maintenance reports as needed Processes Epic printouts; follows through on all tray requests, supplemental orders, allergies and diet changes and makes appropriate adjustments to patients’ files Enters the tube feeding order from Epic into Hospitality Suite accurately, sends correct products with labels attached appropriately MINIMUM QUALIFICATIONS High school diploma or equivalent preferred Excellent written and interpersonal skills Word processing skills PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS Sedentary work, repetitive motion of hands, fingers and wrist Pay Range: $17.25 - $25.00 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Hospitals and Health Care Referrals increase your chances of interviewing at St. Joseph's Health by 2x Get notified about new Call Center Representative jobs in Syracuse, NY . Customer Service Representative - State Farm Agent Team Member Camillus, NY $40,000.00-$45,000.00 2 years ago Work From Home Call Center Representative Liverpool, NY $85,000.00-$100,000.00 1 week ago Customer Service Account Coordinator ($21/hour - 3rd Shift) Customer Service Representative - State Farm Agent Team Member Cicero, NY $40,000.00-$45,000.00 5 months ago Work From Home Call Center Representative Greater Syracuse-Auburn Area $19.00-$21.47 2 weeks ago Overnight Customer Service Representative Member Service Representative - Part Time Call Center Customer Service Representative $19 hourly Full Time Customer Service Representative $17 hourly We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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