Call Center Agent (100% Remote) *US ONLY* Job at PerunHR, United States

SmljUUNkSjBQZ0h3OWxiemJCVi9zMjZ0aHc9PQ==
  • PerunHR
  • United States

Job Description

Call Center Agent (100% Remote) US ONLY Job Overview Customer Care Representative Full-Time Reports to Customer Care Team Lead 100% Remote -- work from home! Responsibilities Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) Delivers quality customer satisfaction with every contact Meets key individual productivity metrics in line with department goals Displays understanding and follow through with policies and guidelines Communicate to management regarding issues Other duties as assigned Skills Strong verbal and written communication skills Fast typing speed (at least 50 wpm or above) Tech-savvy and a fast learner Customer-focused Ability to work under stress to achieve targets Previous experience with Zendesk is a plus College degree or equivalent preferred Equipment, Internet and Workspace Requirements A desktop or laptop (2015 or newer, Mac or PC) A voice-capable headset, and a webcam to carry out training and work duties. Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. A (non-public) dedicated workspace that is free from noise or distraction #J-18808-Ljbffr

Job Tags

Full time, Remote work

Similar Jobs

The Facilities Group

Exterior Aircraft Cleaners Needed - PHX Airport Job at The Facilities Group

 ...is looking for dependable, punctual and professional Exterior Aircraft Cleaners for our Phoienix Sky Harbor International Airport operation...  ...by the Lead/Supervisor and outlined in the scope of work. Cleans the exterior of aircraft by operations such as cleaning the... 

Arsenault

Virtual Receptionist Job at Arsenault

 ...Virtual Receptionist - Work from Home (Hiring in the US)Our Virtual Receptionists love their job.We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay,... 

Ballard Community School District

Summer Custodian Job at Ballard Community School District

 ...Summer Custodian JobID: 1474 Position Type: Maintenance/Custodial/ Custodian Date Posted: 4/20/2026 Location: Districtwide Date Available: 06/082026 Closing Date: 05/08/2026 Summer Custodial (Seasonal) We are seeking motivated individuals to join our... 

Office Pride

PART TIME NIGHT CLEANER Job at Office Pride

 ...role in maintaining the cleanliness and sanitation of our clients' facilities. Responsibilities: Perform general cleaning tasks such as dusting, mopping, and vacuuming Empty trash receptacles and replace liners Clean and sanitize restrooms and replenish... 

CCMC

Water Taxi Driver Job at CCMC

 ...Water Taxi Driver Are you ready to make a splash? Do you want a career with a company that values its employees? We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to...